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Pellet Stoves · From $200

Pellet Stove Repair

Most pellet stove troubles — a stalled auger, a burnt igniter, a sluggish exhaust blower, a control-board fault — trace back to ash buildup, so we diagnose and repair the failed part and clean the stove as part of the same visit. Bundling the cleaning into the repair is the difference between a fix that holds and one that fails again next month. One crew, one trip, a stove that's both repaired and tuned to keep running.

Duration
1–2 hours
Warranty
1-year workmanship
Standards
CSIA techs · NFPA 211 · IRC
Human reply
< 2 min
What is it

What is pellet stove repair?

A pellet stove is the most electromechanical appliance in the house, and that's exactly why it breaks in ways a wood stove never does. Five systems have to hand off in sequence every time it lights — the auger meters pellets, the igniter heats the burn pot, the combustion blower establishes exhaust flow, a vacuum or pressure switch confirms that flow, and the control board orchestrates the whole startup before the convection fan ever moves heat into the room. When any one link fails, the board refuses to proceed and the stove either won't light or locks out mid-burn. Texas Service Experts diagnoses these faults to the component, focused on getting the right part right the first time instead of throwing boards at a no-heat call — and because it's the same whole-home crew, the vent and venting the stove depends on get a look too, not just the part that failed.

The control board, not the parts bin, is where diagnosis starts. We read the stored error or status code and trace it: a no-ignition code points to the igniter element, the auger feed, or the hopper; a flame-loss or shutdown code points to the combustion blower, the vacuum/pressure switch, or a fouled exhaust path; an over-temp or fan code points to the convection blower or its sensor. Pellet igniters are wear items that fail every few seasons, auger motors seize or shear, and blowers grind their bearings out — but the symptom rarely names the culprit, so we test each link rather than guess. How this differs from pellet-stove-installation: install builds the vent, runs the circuit, and commissions a brand-new stove, while repair never touches the vent route — it isolates and replaces the failed part inside a unit that already passed commissioning.

Behind a large share of repairs is fly-ash, the silent driver — which is why we treat deep-cleaning as part of the fix rather than an upsell. Pellet exhaust packs fine ash into the burn pot holes, the heat-exchanger passages, the exhaust path, and the area around the combustion blower and the vacuum-switch port. That buildup starves the burn of air, which overworks the igniter and blower and trips the safety switch into a lockout — so a 'failed' switch or a 'weak' blower is often a clean stove away from working. We clear the ash the diagnosis points to, so the replacement part isn't fighting the same restriction that killed its predecessor.

A test-burn and an honest repair-versus-replace call close out every repair. We run the stove through a full light-off, hold it through steady-state, and confirm the combustion and convection blowers, the auger feed, and the safety switches all behave across the cycle, with an ambient CO check before we leave. We quote parts and labor as line items so the math is yours: a single igniter or blower on a healthy stove is an easy yes, but when a fifteen-year-old unit starts stacking board, auger, and blower failures in one season, we'll tell you plainly that a new stove is the better spend.

Common signs you need this service

  • Stove won't ignite or locks out mid-burn
  • Auger jammed, grinding, or not feeding pellets
  • Loud, rattling, or dead combustion/convection blower
  • Error or lockout code on the control board

Every pellet stove repair includes:

  • On-site inspection with photos
  • Written quote before any work begins
  • Code-compliant materials only
  • Drop cloths + HEPA vacuum cleanup
  • Same-day photo report + warranty doc
Our process

How a pellet stove repair job runs.

01

Read

Pull the error/status code and reproduce the fault.

02

Isolate

We test the igniter, auger, blowers, switches, and board until the failed part shows itself.

03

Repair + Clean

We swap the bad component and clear out the fly-ash that either caused it or hid it.

04

Verify

Full test-burn, safety-switch check, and CO check.

Why choose us

Why DFW homeowners pick Texas Service for pellet stove repair.

We've worked on 1,000+ DFW homes over 10+ years. Every job — small sweep or full rebuild — runs the same way: certified technicians, written quotes, photo reports, warranty in writing.

10+
Years experience
CSIA
Certified techs
23
Metros covered

Code-read diagnosis to the failed component, not guesswork

OEM-grade augers, igniters, blowers, switches, and boards

Fly-ash deep-clean built into the repair

Honest line-item repair-vs-replace advice

Who we are

Texas Service Experts. 10+ years on DFW chimneys.

Family-owned, CSIA-certified, NFPA 211–compliant. We're the team you call when you want it done right the first time — no rotating subcontractors, no upsell pressure, no surprises. Same techs, same trucks, same standard.

CSIA Certified
Chimney Safety Institute of America
NFPA 211 Compliant
Code-compliant on every job
Owner on every job
Personal accountability, every time
1-year workmanship warranty
In writing, every job
Texas Service Experts technicians on site
Texas Service
DFW Metroplex · CSIA-Certified
NFPA 211
Code compliant
FAQ

Common questions about pellet stove repair.

How often should I have my chimney swept?

The NFPA recommends a Level 1 inspection every year, with a sweep once buildup reaches 1/8" of creosote — for a wood fireplace you actually use, that's about once a heating season. The neighborly part: since we're already on the roof, the same crew checks your dryer vent and caps the visit with a quick whole-home safety look, so one appointment covers what would otherwise be three.

Are your technicians certified?

Yes — our inspectors hold current CSIA (Chimney Safety Institute of America) certifications, verifiable in the CSIA member directory at csia.org, and we have NFI specialists for fireplace work. The same trained crew handles your chimney, fireplace, dryer-vent and air-duct needs, so you're not juggling four different contractors for one house.

Do you offer emergency service?

Yes — 24/7 response (subject to crew availability) for active leaks, an animal trapped in the flue, post-fire damage, and storm damage, same-day in most cases. One call reaches one crew that can handle whatever the situation turns out to need, instead of bouncing you between specialists while the water's still coming in.

Do you provide written quotes before work begins?

Always — a written quote before we lift a tool, with photos of what we found, so you see exactly what you're approving. If the same visit turns up something in the dryer vent or ducts, it goes on one itemized quote and one invoice rather than a string of separate trips.

What's the Whole-Home Care Plan membership?

The Whole-Home Care Plan is our annual maintenance plan at $19.99/month ($240/year): a Level 1 inspection and sweep ($248 value), priority scheduling, 10% off all repairs, and emergency-response priority. Because one crew covers chimney, fireplace, dryer-vent and ducts, the plan keeps the whole house on a single schedule instead of a calendar full of separate service calls. Cancel anytime, no contract.

Last reviewed:

10+
Years
NFPA 211
Standard
CSIA
Certified
< 2hr
Response
Ready when you are

Talk to a CSIA-certified expert today.

Free written quote. Same-week scheduling. 24/7 emergency response when you need it.

Licensed & Insured Same-Week Scheduling Written Quote, Always
Emergency

24/7 Response

Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.

Emergency line
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